+ May 18, 2026 Pre-Congress
Europe's #1 Congress & Expo for ITSM and beyond
Experience Europe's #1 conference and trade fair for IT Service Management (ITSM) and beyond! From May 19 to 21, 2026, Seeheim-Jugenheim will be transformed into a hotspot for innovation, digital transformation, and human change in the style of the late 1980s and early 1990s.
key topics
Mastering regulatory requirements
Discover how ITSM supports you in implementing key legal requirements—from DORA to digital resilience, NIS-2 for cybersecurity, and KRITIS in the context of critical infrastructure.
automation
Discover how automated processes and intelligent workflows increase efficiency, promote compliance, reduce manual effort, and minimize sources of error in IT operations in the long term.
AI and innovation
Learn how AI enables informed decisions, addresses complex IT challenges, and how ITSM supports the requirements of the EU AI Act through clear governance and risk management.
Digital transformation
Gain insights into how modern ITSM technologies are transforming businesses for the long term—from cloud approaches to initiatives such as RISE with SAP, which are based on clear processes and responsibilities.
People and change
The focus is not only on technology, but also on people: Discuss how culture, communication, and change management significantly influence the success of ITSM transformations.
Hi FIVE! – the ITIL Version 5 Day
Experience the official launch of SERVIEW26: Hi FIVE! provides a concise, practical, and interactive overview of ITIL 5—with training courses, exams, workshops, and new ideas for modern IT service management.
Here we go: An excerpt from the SERVIEW26 speaker lineup
Top of the Talks
Ready for the highlights of SERVIEW26? The next items on the agenda will provide you with fresh inspiration, powerful speakers, and topics that are guaranteed to boost your mindset. From inspiring keynotes to real deep-dive moments—here's the lineup that will keep you grooving through the day. Ready for the next level?
50+ sponsors at the expo
With over 50 sponsors, SERVIEW26 is getting a real 90s boost: strong brands, fresh ideas, and innovations that will bring your IT level to the next level. Each partner brings their own beats, tools, and vibes—perfect for connecting, learning, and achieving new high scores together. Ready to level up?
The SERVIEW26 app
Comprehensive event overview
Interactive access to venues, speakers, and programs, including detailed sponsor information and hall plans.
Personalized planning
Built-in calendar for organizing lectures, optimized for a personalized event experience.
real-time updates
Direct push notifications for the latest news, highlights, and reminders, so you never miss an important event.
Spectacular networking events and charity run at SERVIEW26
Comprehensive event overview
Interactive access to venues, speakers, and programs, including detailed sponsor information and hall plans.
Personalized planning
Built-in calendar for organizing lectures, optimized for a personalized event experience.
BESTEXPERT Award for the best service management projects
The presentation of the SERVIEW BESTEXPERT Award will once again be a highlight of SERVIEW26! This coveted prize is awarded for the best projects or ideas in service management. The finalists are selected from numerous applications submitted by IT organizations or individuals in an independent selection process.
