1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
THE HOME OF ITSM
AND BEYOND
May 19 to 21, 2026 Seeheim-Jugenheim
Europe's #1 Congress & Expo for ITSM and beyond
Experience Europe's #1 congress trade fair for IT Service Management (ITSM) and beyond! From May 19 to 21, 2026, Seeheim-Jugenheim will be transformed into the hotspot for innovation, digital transformation and human change under the motto "I will always serve you".
Your focus:
- Mastering regulatory requirements: Learn how ITSM helps you to implement key legal requirements - be it DORA for digital resilience in the financial sector, NIS-2 for cyber security, or KRITIS for the operation of critical infrastructures.
- Automation: Discover how intelligent workflows and automated processes can increase your efficiency, support compliance and minimize errors.
- AI and innovation: Learn how AI improves your decisions, solves complex IT problems and what role ITSM plays in the implementation of the EU AI Act - through transparent governance, risk management and secure integration of AI systems.
- Digital transformation: Be inspired by how new ITSM technologies are changing companies for good - from cloud strategies to programs like Rise with SAP, which are successfully implemented through clean processes and clear responsibilities.
- People and change: It's not just about technology, but also about you! Discuss how culture and change management have a decisive influence on the success of your ITSM transformation.
Meet experts, decision-makers and like-minded people and immerse yourself in the latest best practices and technologies in ITSM. Take advantage of exciting workshops, inspiring presentations and the expo to make your IT organization fit for the future - regulatory secure, technologically innovative and humanly successful!
50+ sponsors - This will be the SERVIEW26-Expo
These were the speakers at SERVIEW25
All the highlights at your fingertips - the SERVIEW26 app
Note: You will find the app in all popular app stores from December 2025.
- Comprehensive event overview: Interactive access to event locations, speakers and programs, including detailed sponsor information and hall plans.
- Personalized planning: Built-in calendar for organizing presentations, optimized for an individual event experience.
- Real-time updates: Direct push notifications for the latest news, highlights and reminders so you never miss an important event.
