+ June 7, 2027, Pre-Conference
#1 Conference on Service Management in the Age of AI
SERVIEW27 will bring the service management community together at the Lufthansa Group Hotel & Campus Seeheim from June 8 to 10, 2027. Decision-makers, practitioners, thought leaders, and leading providers will gather to discuss the topics that are shaping service management today and will transform it tomorrow.
The focus is on ITSM, ESM, ServiceOps, Business Service Management, intelligent service management, automation, and AI. With HUCAISM®, one central question comes into sharp focus: How can we leverage the capabilities of artificial intelligence to empower teams, improve services, and advance organizations, while consistently keeping people at the center?
SERVIEW27 combines a conference and an expo into a single experience. Look forward to forward-thinking keynotes, practical technical presentations, masterclasses, live demos, and the opportunity to network with experts. At the large expo, you’ll meet 50 leading manufacturers and solution providers, compare technologies side by side, and discover which solutions are truly the right fit for your organization.
And when the technical program ends, SERVIEW27 continues. Networking, special evening events, and extraordinary encounters turn the three days of the conference into a shared experience.
Under the theme “The Roaring Twenties,” the spirit of optimism from the Golden Twenties meets the technological possibilities of our time. Elegant, energetic, and brimming with new ideas, SERVIEW27 will be the gathering place for everyone who wants not only to manage service management but also to help shape its future.
What kind of audience will I reach at SERVIEW27?
- CIO, CDO,CEO, CTO
- CIO IT & Processes
- Senior Vice President IT
- Head of IT
- Head of Digital Transformation
- IT Service Manager CIO Office
- Director of IT Service Management
- Director - Global IT Service Desk
- Director, Technical Services & Systems
- Director - Digital Technical Services
- VP - Service Desk Operation
- IT Customer Experience and Service Manager
- Senior Transformation Manager
- Director of ITSM Management, Customer Success
- ITSM Process Manager
- IT Global Service Manager
- Senior Manager, IT Service Operations
- VP, IT Governance and Service Delivery
- Associate Director, IT Service Management
- IT End-User Services Leader
- Head of Business Engagement & Governance
- IT Manager, Enterprise Services
- Director - Business Service
- Head of Data Intelligence & Analytics
- IT Service Management Analyst
- IT Support Services Director
- IT Operations and Support Services
- Director of Information Technology
- IT Service Management Specialist
- Senior Manager, Solutions Consulting
- Director, Workplace Technologies
- Sr. Manager, End User Support
- Service Desk Global IT Manager
Ten unbeatable reasons for your visit
Experience the SERVIEW27!
Would you like to experience SERVIEW27, including all the keynotes, special events, shows, and the breathtaking trade show? Then choose our “The Grand Pass.”
