1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
THE HOME OF ITSM
AND BEYOND
May 19 to 21, 2026 Seeheim-Jugenheim
Agenda
The agenda
Pre-Congress Agenda
May 18, 2026
- Special event: The SERVIEW26 Come2gether offers a perfect opportunity for all participants to get to know each other in a relaxed and friendly atmosphere. Look forward to refreshing drinks and an inspiring environment that encourages the exchange of ideas and making new contacts.
SERVIEW26 Agenda "Congress & Expo"
May 19 to May 21, 2026
- Main congress: 60+ speakers present rousing keynotes and captivating specialist lectures - a concentrated load of expert knowledge
- ITSM Tool Meetup "Special Edition": Experience the best ITSM tools in SpeedDating format
- Masterclasses: In the 9x 90-minute & exclusive masterclasses you will experience real practical knowledge on specific topics
- SERVIEW26-Expo: 40+ renowned exhibitors welcome you to Europe's largest trade fair for ITSM, ESM, ITAM & ITOM.
- Special events: From networking parties and a charity run to the presentation of the BESTEXPERT Award - an unforgettable experience.
Discover the diversity of SERVIEW26
Our tickets not only grant you access to our congress and expo, but also open the doors to exciting & intensive highlights - depending on the token you book. Immerse yourself in a world full of innovation and knowledge exchange and find your personal jackpot!
Networking and more - only with us!
These were the speakers at SERVIEW25!


Bernd Rattey
Group CIO
Deutsche Bahn AG


Stefan Latuski
CIO
Federal Employment Agency


Dr. Eldar Sultanow
IT Strategist
Capgemini


Paul Hamilton
CEO and Founder
Halo


Patrick Markowski
Head of Editorial Tech & Operations
BILD


Byron Nicolaides
CEO and Founder
PeopleCert


Bastian Adam
AI consultant
HENRICHSEN AG


Markus Bause
VP Products
PeopleCert


Ricardo Martinez Benesenes
Program Manager
BarmeniaGothaer


Daniel Dubbel
Agile Transformation & Expert
DB Systel GmbH


Dr. Andreas Friesenhahn
Teamlead Platform Management
EnBW


Andreas Fürst
Product Owner ITSM tool
DATEV


Noèl Funke
Information Security & Risk Manager
Hackers4Good e.V.


Dr. Patrick Grosmann
RA in IT and data protection law
FPS Rechtsanwaltsgesellschaft


Jeannette Bastian
Head of Service Management
HENRICHSEN AG


Monika Hipp
Product Owner - ITSM
Markant Service International GmbH


Ralf Jagow
IT Process Management Expert
VTG


Henning Jansen
Product Owner
DB Systel GmbH


Carmen Lucas
IT Architecture & Program Manager
Mitteldeutsche Flughafen AG


Rainer Marks
Global Process Manager Problem Management
Evonik


Thomas Reble
Senior Partner
UMS CONSULTING GMBH & CO. KG


Stefan Somann
Product Owner IT Service Management
DATEV


Markus Stollwerk
Senior Consultant
OpenCelium


Dirk Unteutsch
Configuration & IT-Asset Manager
BITMARCK


Silke Theison
Managing Director
DCON GmbH


Gisela Wollscheid
Head of IT Platform Management
EnBW


Wolfgang Woocker
Head of Practice - Service Integration
Fsas Technologies