1000+ participants | 60+ speakers | 50+ sponsors

#1 CONGRESS & EXPO
THE HOME OF ITSM
AND BEYOND

May 19 to 21, 2026 Seeheim-Jugenheim

Agenda

The agenda

Pre-Congress Agenda

May 18, 2026

  • Special event: The SERVIEW26 Come2gether offers a perfect opportunity for all participants to get to know each other in a relaxed and friendly atmosphere. Look forward to refreshing drinks and an inspiring environment that encourages the exchange of ideas and making new contacts. 

SERVIEW26 Agenda "Congress & Expo"

May 19 to May 21, 2026

  • Main congress: 60+ speakers present rousing keynotes and captivating specialist lectures - a concentrated load of expert knowledge
  • ITSM Tool Meetup "Special Edition": Experience the best ITSM tools in SpeedDating format
  • Masterclasses: In the 9x 90-minute & exclusive masterclasses you will experience real practical knowledge on specific topics
  • SERVIEW26-Expo: 40+ renowned exhibitors welcome you to Europe's largest trade fair for ITSM, ESM, ITAM & ITOM.
  • Special events: From networking parties and a charity run to the presentation of the BESTEXPERT Award - an unforgettable experience.

Discover the diversity of SERVIEW26

Our tickets not only grant you access to our congress and expo, but also open the doors to exciting & intensive highlights - depending on the token you book. Immerse yourself in a world full of innovation and knowledge exchange and find your personal jackpot!

 

Register now!



These were the speakers at SERVIEW25!


Bernd Rattey
Group CIO
Deutsche Bahn AG 

 


Stefan Latuski
CIO
Federal Employment Agency

 


Dr. Eldar Sultanow
IT Strategist
Capgemini

 


Markus Bentele
Group CIO
MAHLE 


Paul Hamilton
CEO and Founder
Halo

 


Patrick Markowski
Head of Editorial Tech & Operations
BILD


Urs Meier
Refereeing legend & TV pundit


Byron Nicolaides
CEO and Founder
PeopleCert

 


Atilla Kücük
CIO
LEONHARD WEISS GmbH & Co. KG


Christian Kranz
Head of IT Purchasing
LEONHARD WEISS GmbH & Co. KG  


Bastian Adam
AI consultant
HENRICHSEN AG


Björn Bausch
Managing Director
b-pi sec GmbH


Markus Bause
VP Products
PeopleCert


Ricardo Martinez Benesenes
Program Manager
BarmeniaGothaer


Gerrit Bonn
IT team leader
Tübingen University Hospital


Daniel Dubbel
Agile Transformation & Expert
DB Systel GmbH


Dr. Andreas Friesenhahn
Teamlead Platform Management
EnBW 


Andreas Fürst
Product Owner ITSM tool
DATEV

 


Noèl Funke
Information Security & Risk Manager
Hackers4Good e.V.

 


Tobias Garn
Head of ServiceNow Platforms
Schwarz IT


Dr. Patrick Grosmann
RA in IT and data protection law
FPS Rechtsanwaltsgesellschaft 


Jeannette Bastian
Head of Service Management
HENRICHSEN AG


Jürgen Haas
Senior Business Consultant
BearingPoint


Alexandra Hänig
Project Management Consultant
AH-Project Management & Consulting 


Tobias Hauk
Business Unit Manager
SIRIUS Consulting & Training GmbH

 


Jörg Hesselink
CEO & Founder
DC Smarter GmbH 


Arne Hennes
BCS Service Manager
Datenverarbeitungszentrum Mecklenburg-Vorpommern GmbH


Monika Hipp
Product Owner - ITSM
Markant Service International GmbH


Ralf Jagow
IT Process Management Expert
VTG

 


Henning Jansen
Product Owner
DB Systel GmbH


Patrick Julius
Business Unit Manager ITSM
SIRIUS Consulting & Training GmbH


Daria Anna Karolak
Manager Technology Strategy & Operations
KPMG Germany

 


Gerhard Köhler
Principal Consultant
Fsas Technologies 


Robert Kreher
Sr. Manager Solutions Consulting France & DACH
OpenText 


Carmen Lucas
IT Architecture & Program Manager
Mitteldeutsche Flughafen AG


Rainer Marks
Global Process Manager Problem Management
Evonik

 


Nina Moeller
CEO
Materna TMT


Rainer Müller
Global Configuration Manager
Linde


Mario Müller
Senior Director IT
Infineon Technologies AG 


Constanze Nailis
Assistant Manager Technology Strategy & Operations
KPMG Germany

 


Christian Obermeyer
Enterprise Solution Architect
Siemens Mobility GmbH


Ulf Petersen
Head of IT Basis
MLP Financial Consulting 


Thomas Reble
Senior Partner
UMS CONSULTING GMBH & CO. KG

 


Max Schröder
Product Manager
OpenCelium 


Franziska Sobe
IT Consultant
TRIOLOGY GmbH 


Olaf Soll
Manager ITSM Service Portals
Arvato Systems


Stefan Somann
Product Owner IT Service Management
DATEV

 


Markus Stollwerk
Senior Consultant
OpenCelium 


Dirk Unteutsch
Configuration & IT-Asset Manager
BITMARCK


Silke Theison
Managing Director
DCON GmbH

 


Peter Witkowski
IT Consultant
TRIOLOGY GmbH 


Gisela Wollscheid
Head of IT Platform Management
EnBW 


Wolfgang Woocker
Head of Practice - Service Integration
Fsas Technologies