1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
FOR ITSM, ESM,
ITOM & ITAM
May 19 to 23, 2025 Seeheim-Jugenheim
Masterclasses
SERVIEW Summit Masterclasses - Intensive 90 minutes with personalities from the industry
At our SERVIEW Summit25, we offer you an exclusive selection of masterclasses included in the Summit-Jeton 1 and 2 ticket that you should not miss. Each masterclass is led by proven experts and deals with specific, practice-relevant topics. A special highlight is the masterclass with world referee Urs Meier.
SERVIEW Summit Masterclasses? What are they about?
Practical insights instead of gray theory! Hands On: In our exclusive 90-minute masterclasses, our top experts provide you with practical knowledge on specific topics. Our aim is to provide a mixture of expert knowledge, learning and inspiration.
Available Masterclasses

Masterclass 1
Patrick Hild
Managing Director Consulting4IT
Niilo Fredrikson
CEO Matrix42
Mauro Simoncini
Area Vice President Nexthink
Topic: From Service to Experience: The Future of ITSM

Masterclass 2
Atilla Kücük
CIO
Christian Kranz
Head of IT Purchasing
LEONHARD WEISS GmbH & Co. KG
Topic: One day, three providers, one unforgettable experience: Innovation meets emotion in the ITSM tool selection by LEONHARD WEISS

Masterclass 5
Paul Hamilton
CEO & Founder
Halo
Topic: Follows

Masterclasses - the new format
SERVIEW Summit25 brings together leading minds in IT to provide you with in-depth knowledge and practical solutions in a series of masterclasses. These special sessions are designed to provide you with a deep understanding of current challenges and innovative strategies in the IT industry. Experienced industry experts and thought leaders share in 90-minute intensive workshops. Each masterclass is carefully designed to cover specific topics and provide you with practical skills and knowledge that you can apply directly to your everyday professional life.