1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
THE HOME OF ITSM
AND BEYOND
May 19 to 21, 2026 Seeheim-Jugenheim
Masterclasses
The SERVIEW26 Masterclasses - Intensive 90 minutes with personalities from the industry
At our SERVIEW26, we offer you an exclusive selection of masterclasses that are included in the congress ticket. Each masterclass is led by proven experts and deals with specific, practice-relevant topics.
SERVIEW26 Masterclasses? What are they about?
Practical insights instead of gray theory! Hands On: In our exclusive 90-minute masterclasses, our top experts provide you with practical knowledge on specific topics. Our aim is to provide a mixture of expert knowledge, learning and inspiration.
These were the Masterclasses 2025:
Masterclass 1
Patrick Hild
Managing Director Consulting4IT
Niilo Fredrikson
CEO Matrix42
Mauro Simoncini
Area Vice President Nexthink
Topic: From Service to Experience: The Future of ITSM
Masterclass 2
Atilla Kücük
CIO
Christian Kranz
Head of IT Purchasing
LEONHARD WEISS GmbH & Co. KG
Topic: One day, three providers, one unforgettable experience: Innovation meets emotion in the ITSM tool selection by LEONHARD WEISS
Masterclass 3
Urs Meier
Refereeing legend & TV expert
Topic: You are the decision!
Masterclass 4
Werner Roth
Prof. Dr. Achim Schmidtmann
Gerhard Köhler
Topic: Adaptive IT service tendering - the path to agile and more effective (out)sourcing
Masterclass 5
Paul Hamilton
CEO & Founder
Halo
Topic: The Halo Way - Breaking the System to Build Something Better