1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
THE HOME OF ITSM
AND BEYOND
May 19 to 21, 2026 Seeheim-Jugenheim
Specials
Experience the highlights of SERVIEW26: Unforgettable specials
Look forward to an extraordinary supporting program at SERVIEW26! The Peter Maffay Foundation invites you to the "Walk & Run" - a moving event for a good cause. On May 19, 2026 from 7:30 p.m., the unique "BBQ & Boombox" awaits you, an evening full of exciting encounters and inspiring conversations. On May 20, 2026 from 19:00, the "90s Night" will take you into an adventurous world full of surprises. The absolute highlight of the congress is the presentation of the SERVIEW BESTEXPERT Award 2026.
Our specials at a glance
Monday, May 18
Tuesday, May 19
Wednesday, May 20
- Legendary "90s Night" on May 20, 2026, from 7:00 pm
- Presentation of the SERVIEW BESTEXPERT Award 2026
Thursday, May 21
Run or walk for a good cause: 14th Peter Maffay Foundation "Walk & Run"
Lace up your running shoes and set off on the seven-kilometre course - inspired by fresh air and enthusiastic cheers! After your head has been working all day, it's your legs' turn in the evening: on May 19, 2026, the 14th Peter Maffay Foundation "Walk & Run" will start as part of SERVIEW26 to benefit the Peter Maffay Foundation.
Starting at 18:45, the runners run through the picturesque natural landscape of the Odenwald. Each and every individual crosses the finish line as a winner, because everyone is running together for the welfare of disadvantaged and traumatized children.
The "Walk & Run" is free of charge for all congress participants, as SERVIEW will pay the entry fee. External runners are also very welcome and can take part for an entry fee of ten euros. All proceeds will be donated to the Peter Maffay Foundation. Be there - whether running or cheering - and do something good as part of the SERVIEW Summit. Around 250 motivated runners are expected, so you'll be in good company!
Peter Maffay Foundation
The Peter Maffay Foundation has been committed to helping traumatized and disadvantaged children and young people for over 20 years by providing them with therapeutic activity vacations. With more than 40 million records sold, Peter Maffay is one of Germany's most successful musicians. Since his performance in 2012, when he rocked the 10th SERVIEW Summit and showed the participants how to stay true to themselves and be successful, Peter Maffay has been closely associated with SERVIEW. Want to help today? Great! Visit the foundation's website:
Come2gether (May 18, 2026 from 8:00 p.m.)
Your start to the SERVIEW Summit25
The Come2gether is more than just a warm-up - it's your personal prelude to an unforgettable SERVIEW26 experience! In a relaxed atmosphere, you can talk to other participants, make new contacts and exchange ideas with experts from a wide range of industries.
Whether over a cool drink or an inspiring chat: this is the perfect place to arrive, catch up with old friends and meet new faces!
See you there - at Come2gether!
BBQ & Boombox (May 19, 2026 from 7:30 pm)
The relaxed start to the trade fair at SERVIEW26
Start your engines - and your taste buds! On the first congress evening of SERVIEW26, we invite you to a relaxed BBQ in a class of its own: "BBQ & Boombox". Look forward to freshly grilled food, cool drinks and relaxed conversations with like-minded people - all in a casual 90s atmosphere.
Whether Backstreet Boys or Nirvana in your ear - at sunset you can chill out, enjoy the music and, of course, be served.
Come along, enjoy the evening and raise a glass with us - to SERVIEW26, to best practices and to the spirit of the 90s!
90s Night (May 20, 2026 - From 19:00)
It's getting colorful, it's getting wild - welcome to the official party of SERVIEW26: "90s Night"!
Inspired by the iconic soundtrack of an entire decade, we're celebrating an evening full of retro vibes, neon lights and a real 90s feeling. Immerse yourself in a world where boy bands ruled, Gameboys vibrated and Buffalos thundered across dance floors - a tribute to a decade that was loud, flashy and absolutely unforgettable.
The vibe? Urban club meets living room with tube TV - stylish, a little crazy and absolutely danceable. Look forward to a colorful ambience with lots of 90s attitude: think Walkmans, disco balls, Tamagotchis and plush.
In culinary terms, it will be "all that and a bag of chips": whether it's iconic drinks with 90s names, fancy finger food or a few sweet retro snacks - this evening will serve you a real pop culture feeling on a silver platter. Let yourself be surprised - and spoiled.
Another highlight: at around 7:30 pm, we celebrate the SERVIEW BESTEXPERT Award - a moment for the champions of today, celebrated with the glamor of the 90s. Honestly deserved, with standing ovations and lots of love - just like Whitney would.
From 21:00, things really get going: the big live 90s show begins!
Expect a firework display of music, performance and show moments that will catapult you straight back to the era of "I Want It That Way" and "Wannabe".
And afterwards? The iconic "Last Call" bar opens at around 10 p.m. - the place to be for anyone who hasn't had enough. Stylish drinks, dancefloor hits from TLC to Nirvana, and an atmosphere that lets you feel the "rhythm of the night" - until the early hours.
Dress to express! Whether Spice Girl, tech nerd, R'n'B queen, 90s raver or boy band star - anything goes! No dress code, but: the most creative 90s outfit (male & female) will be chosen - fame, honor and applause included.
And as if that wasn't enough, you can look forward to a sparkling surprise highlight, goosebump moments and a night that lives up to the decade of Tamagotchis, Tribals and True Love.
You ready? Let's serve the rhythm!
ITSM heroes wanted: SERVIEW BESTEXPERT Award 2026
The presentation of the SERVIEW BESTEXPERT Award will once again be a shining highlight at SERVIEW26! This coveted prize is awarded for the best projects or ideas in service management. An independent jury of experts has the challenging task of selecting the finalists from the numerous applications submitted by IT organizations or individuals.
Get ready, because this award brings the unforgettable glamor and excitement of the 90s to the world of information technology!
Register now and win!
Would you like to present your project or idea for service management to the experts and win the renowned SERVIEW BESTEXPERT Award? Then register now: Contact us, briefly describe your project or idea and present yourself to the expert jury!
Let the expert audience choose you
You will find out before SERVIEW26 whether your project or idea for service management has convinced us by being nominated for the BESTEXPERT Award. If your submitted implementation is selected, the final awaits you - live on the SERVIEW26 stage.
- You will receive access to SERVIEW26 in pairs.
Leonhard Weiss GmbH & Co. KG, 2023
This is what winners look like: The proud Leonhard Weiss team secured the coveted trophy with their project in 2023.
Byron Nicolaides, 2023
We presented the founder of PeopleCert with the honorary award for his special commitment.
Düsseldorf municipal utilities, 2024
The team from Stadtwerke Düsseldorf triumphs in 2024 and secures the well-deserved first place with its project!
"For me, the nominees are real ambassadors of service management.
The award is a tribute to their courage and creativity when it comes to establishing IT as a genuine business partner. In order to celebrate the award winners appropriately, the award ceremony will once again be given a prominent place in the program at the congress."
Michael Kresse, initiator of the award
Register your project now and win the BESTEXPERT Award!
Would you like to present your project to the experts and win the prestigious SERVIEW BESTEXPERT Award? Then register now: Contact us, briefly describe your innovation and present your project to the expert jury!
The Expo Rally for SERVIEW26 - Let's chip it like it's the 90s!
Get ready for the coolest side quest at SERVIEW26 - the Expo Rally with the look and feel of the 90s! Instead of gameboys and joysticks, this time it's all about visiting the exhibitors, collecting stickers and getting the chance to win big prizes!
On your participation card, which you will find in your event documents, you can see exactly which "levels " - er, exhibitors - you have to visit. Each of them has something for you: Information, insights - and of course a sticker that you can stick on the appropriate field.
The aim of the game:
Fill your card completely - and hand it in to us on time. Every full card ends up in our lottery pot and brings you a big step closer to the main prize. Whether it's a Tamagotchi throwback or a high-tech highlight - the prizes are anything but retro.
Daily Draw Alert:
The draws will take place from Tuesday to Thursday, at the end of each day of the trade fair. Everyone who has submitted their ticket on time and is on site has the chance to win great prizes.
Important: Only participants with a congress ticket are eligible to win.
Bonus tip:
The exhibitors are looking forward to your visit - a real networking high score experience included.
Collect. Stick. Win.
It's not just a rally - it's a 90s mission.
Ready, set, sticker!