1000+ participants | 60+ speakers | 50+ sponsors

#1 CONGRESS & EXPO
FOR ITSM, ESM,
ITOM & ITAM

May 19 to 23, 2025 Seeheim-Jugenheim

Program & Speakers

The program

Pre-Congress

May 19 to May 20, 2025

  • Trainings: 13+ innovative and engaging trainings that will take your knowledge to the next level
  • Special event: The SERVIEW Summit25 Come2gether offers a perfect opportunity for all participants to get to know each other in a relaxed and friendly atmosphere. Look forward to refreshing drinks and an inspiring environment that encourages the exchange of ideas and making new contacts. 

Congress & Expo

May 21 to May 23, 2025

  • Main congress: 60+ speakers present rousing keynotes and captivating specialist lectures - a concentrated load of expert knowledge
  • ITSM Tool Meetup "Summit Edition": Experience the best ITSM tools in speed dating format
  • Masterclasses: In the 9x 90-minute & exclusive masterclasses you will experience real practical knowledge on specific topics
  • Summit-Expo: 40+ renowned exhibitors welcome you to Europe's largest trade fair for ITSM, ESM, ITAM & ITOM.
  • Special events: From networking parties and a charity run to the presentation of the BESTEXPERT Award - an unforgettable experience.

The whole program in the SERVIEW Summit app

Get a comprehensive overview of the programme and exhibitors with our Summit app thanks to the interactive hall plan and personalized calendar. Use push notifications for the latest news and highlights so you never miss an important event - all conveniently on your cell phone.

Available soon

Discover the diversity of the SERVIEW Summit

Our tokens not only grant you access to our congress and expo, but also open the doors to exciting & intensive training sessions - depending on the token you have booked. Immerse yourself in a world full of innovation and knowledge exchange and find your personal jackpot!

 

Now 30% Deal Days



These are the Speakers 2025!


Bernd Rattey
CIO
Deutsche Bahn AG 

 


Stefan Latuski
CIO
Federal Employment Agency 

 


Dr. Eldar Sultanow
IT Strategist
Capgemini 

 


Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE

 


Ricardo Martinez Benesenes
Program Manager
BarmeniaGothaer 


Daniel Dubbel
Agile Transformation & Expert
DB Systel GmbH


Dr. Andreas Friesenhahn
Teamlead Platform Management
EnBW 


Jürgen Haas
Senior Business Consultant
BearingPoint


Alexandra Hänig
Project Management Consultant
AH-Project Management & Consulting 


Monika Hipp
Product Owner - Service Management
Markant Service International GmbH 


Ralf Jagow
IT Process Management Expert
VTG 

 


Henning Jansen
Product Owner
DB Systel GmbH


Gerhard Köhler
Principal Consultant
FUJITSU


Christian Obermeyer
Enterprise Solution Architect
Siemens Mobility 


Ulf Petersen
Head of IT Basis
MLP Financial Consulting 


Dirk Unteutsch
Configuration & IT-Asset Manager
BITMARCK


Gisela Wollscheid
Head of IT Platform Management
EnBW 


Wolfgang Woocker
Head of Practice - Service Integration
FUJITSU 


These were the Keynote Speakers 2024!


Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE

 


Tim Cole
Speaker and author on digitalization
 

 

 


Tobias Guenthoer
Senior Vice President IT/CIO
Stada Arzneimittel

 


Christoph Holz
Speaker AI and digitalization
 

 

 


Richard de Hoop
Speaker and author
 

 


Marco Bichel
Managing Director
SERVIEW 

 


Byron Nicolaides
CEO and Founder
PeopleCert

 


Kristin Seyboth
CIO Schwäbisch Hall
 

 


Michael Kresse
Owner
SERVIEW 

 


Roy Verdonk
Dance Choreographer
 

 

 

These were the speakers in 2024!


Michael Baumann
Consultant & Trainer
SERVIEW


Markus Bause
VP Products
PeopleCert


Kai Becker
Portfolio Owner ITSM
Seibert Media

 


Nicole Becker
Senior Application Consultant
Hays AG 

 


Steffen Behnke
Head of IT - CIO
Prefere Resins 

 


Katja Bilsing
Consultant & Trainer
SERVIEW


Alexander Bremer
Consultant & Trainer
SERVIEW


Julia Brinkmann
Agile Coach
Commerzbank 

 


Roland Csombai
Business Development & Strategic Accounts
Lomnido

 


Matthias Dietrich
Head of Sales
OMNINET 

 

 


Daniel Dubbel
Agile Coach & Consultant
DB-Systel 

 


Benjamin Döll
Managing Director
OMNIVOLUTION 

 


Steven Eck
Group IT Production Director
B&B Hotels

 


Nils Ehlers
Head of IT
Municipality of Bad Homburg v. d. Höhe

 


Dominik-Erik Otto
Advisory Solution Consultant
ServiceNow

 


Samuel Farag
Solutions Consultant
Frends Germany GmbH

 


Marius Förster
Senior IT Governance Manager
s.Oliver Group 

 


Jochen Geißer
Sales & Key Account Management
PLANTA Project Management Systems

 


Radu Gheorghiu
Consultant & Trainer
SERVIEW


Sven S. Grünholz
Head of DACH Region
ONEiO Cloud GmbH

 


Michael Heyn
Head of Consulting
SERVIEW


Axel Himmelreich
Solution Sales Digital Process Solutions
SVA System Vertrieb Alexander

 


Björn Hinrichs
Head of Upskilling
SERVIEW


Andy Hoegner
Solution Architect Service Management Solutions
SVA System Vertrieb Alexander

 


Stefan Hornik
IT Service Manager CIO Office Group IT
Dussmann Group

 


Alexandra Hänig
Head of IT Multi Project Assurance
DB-Cargo 

 


Sebastian Hübner
Ki Pioneer
 

 


Andreas Imiela
Director End User Computing
GISA GmbH

 


Oliver Imm
Consultant & Trainer
SERVIEW


Ralf Jagow
IT Process Management Expert
VTG 

 


Henning Jansen
Product Owner HOUSE OF MOBILE
DB-Systel 

 


Harald Kluge
Consultant & Trainer
SERVIEW


Robert Kreher
Head of Solution Consulting France & DACH
OpenText

 


Andrea Kremer
Consultant & Trainer
SERVIEW


Wolfgang Krüger
Consultant & Trainer
SERVIEW


Erik Kurths
Consultant & Trainer
SERVIEW


Marcus Küppers
Senior Solution Engineer Jira Service Management
Atlassian

 


Christian Lehmann
Consultant & Trainer
SERVIEW

Photo: Andreas Lehnert


Andreas Lehnert
Managing Director
UnitedCreation 


Sebastian Lendl
Consultant & Trainer
SERVIEW


Fabian Lenz
UX / UI Lead, Usability Engineer
HUK-COBURG 

 


Carmen Listl
Expert Digitalization Production
BMW Group 

 


Tobias Maiwald
Senior Transformation Manager
s.Oliver Group 

 


Thomas Marenich
Consultant & Trainer
SERVIEW


Maximilian Mörtl
Team Leader Processes Service Management
Consulting4IT

 


Stephan Müllenbach
Business Development Mgr. FinOps
SVA System Vertrieb Alexander

 


Roland Pfenninger
Team Leader IT Service Management
Zurich Airport

 


Peter Pinzer
Enterprise IT architect
DATEV 

 


Vera Rauch
UX Professional
HUK-COBURG 

 


Francesco Lo Russo
Consultant Service Management
Consulting4IT

 


Gianmarco Rubino
Managing Director
HaloITSM


Niklas Rößler
Business Development ESM
Bechtle Hamburg

 


Dr.-Ing. Miriam Sasse
Lead Agile Transformation
S&N Group 

 


Alexander Schlegel
Global Team Lead Project Mgmt.
Vitesco Technologies IT 

 


Andreas Schmid
Director, Sales Engineering
Ivanti Germany

 


Ekkehard Schmider
Customer Engagement Executive
Company QAWare

 


Paula Schmidt
ESM Consultant
FUTUREDAT

 


David Schmitt
Senior Management Consultant & Founder
GentlemenGroup GmbH

 


Torsten Schneider
Consultant & Trainer
SERVIEW


Karen Schuster
Technology Advocate
SVA System Vertrieb Alexander 

 


Tobias Stender
Head of Competence Center ESM
Bechtle Hamburg

 


Johannes Stephan
System Engineer
SVA System Vertrieb Alexander 

 


Monika Straßner
Consultant
Lufthansa Industry Solutions 

 


Silke Theison
Member of the Management Board
DCON Software & Service AG

 


Mohamed Thorand
Agile Coach - Digital Transformation
Commerzbank 

 


Marcus Wagner
Consultant & Trainer
SERVIEW


Noèl Funke
Information Security & Risk Manager
Hackers4Good e.V.

 


Arne Wollenhaupt
Consultant & Trainer
SERVIEW 


Tobias Zafke
Business Director
Lufthansa Industry Solutions