The agenda

Bernd Rattey
Group CIO
Deutsche Bahn AG

Lecture title: Walking the tightrope between innovation and efficiency

Stefan Latuski
CIO
Federal Employment Agency 

Dr. Eldar Sultanow
IT strategist
Capgemini

Lecture title: AI instead of K.O. - opportunities in sight, risks under control 

Markus Bentele
CIO
MAHLE 

Paul Hamilton
CEO and Founder
Halo

Patrick Markowski
Head of Editorial Tech & Operations
BILD

Lecture title: How AI is revolutionizing content production 

Urs Meier
Refereeing legend & TV pundit
 

Byron Nicolaides
CEO and Founder
PeopleCert

Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE

Sarah Rojewski
AI Consultant & Change Manager


Lecture title: From Chat to Change: How Conversational AI is revolutionizing customer service
 

Bastian Adam
AI consultant
Henrichsen AG

Lecture title: AI-supported optimization of IT service processes - a practical example for increasing efficiency and innovation in ITSM

Björn Bausch
Managing Director
b-pi sec GmbH

Lecture title: IT Emergency Management (What happens when it happens?)

Ricardo Martinez Benesenes
Program Manager
BarmeniaGothaer

Lecture title: Countdown for DayOne - The successful merger of Barmenia and Gothaer

Gerrit Bonn
IT team leader
Tübingen University Hospital

Lecture title: From ITIL to PM:
How to manage 70 digitization projects at the same time

Daniel Dubbel
Agile Transformation & Expert
DB Systel GmbH

Lecture title: Experience report: Central control in self-organization

Dr. Andreas Friesenhahn
Teamlead Platform Management
EnBW

Presentation title: "Agile IT Service Management for Platforms at EnBW AG: Challenges and Solutions"

Andreas Fürst
Product Owner ITSM-Tool
DATEV

Presentation title: ITSM Tool Selection - Gamble or Strategy?

Dr. Patrick Grosmann
RA in IT and data protection law
FPS Rechtsanwaltsgesellschaft

Lecture title: NIS 2 Directive and the requirements for IT service providers

Kevin Grünwald
Business Relationship Manager
Henrichsen AG

Presentation title: AI-supported optimization of IT service processes - a practical example for increasing efficiency and innovation in ITSM

Jürgen Haas
Senior Business Consultant
BearingPoint

Lecture title: 18 years of ITSM consulting in public administration - a field report

Alexandra Hänig
Project Management Consultant
AH-Project Management & Consulting


Lecture title: Services also need goals

Jörg Hesselink
CEO & Founder
DC Smarter GmbH



Presentation title: ITSM for NIS2 newbies - 30,000 companies are facing chaos

Monika Hipp
Product Owner - Service Management
Markant Service International GmbH

Presentation title: ITSM processes - balancing act between process specifications and agile working methods

Ralf Jagow
IT Process Management Expert
VTG



Presentation title: Best practices when changing ITSM tools

Henning Jansen
Product Owner
DB Systel GmbH


Presentation title: Experience report: Central control in self-organization

Daria Anna Kaolak
Manager Technology Strategy & Operations
KPMG Germany

Lecture title: Fast, Agile, and Cost-Effective: IT Financial Management in Cost-Conscious Times 

Gerhard Köhler
Principal Consultant
FUJITSU


Lecture title: Success factors and basics for the introduction of IT service management in practice

Carmen Lucas
IT Architecture & Program Manager
Mitteldeutsche Flughafen AG

Lecture title: Increasing the efficiency and effectiveness of IT service teams. Why do some teams work extremely successfully while other teams fail at their tasks?

Rainer Marks
Global Process Manager Problem Management
Evonik

Presentation title: Experience Report with ITIL Process Problem Management at Evonik IT

Christian Obermeyer
Enterprise Solution Architect
Siemens Mobility


Lecture title: Cybersecurity Portfolio Management: The path to 100% security

Ulf Petersen
Head of IT Basis
MLP Finanzberatung


Lecture title: Developing IT organizations - not a game of chance

Stefan Roloff
Scrum Master / Release Train Engineer
Arvato Systems

Presentation title: How to work successfully with 10 teams in 3 time zones based on SAFe

Max Schröder
Product Manager
OpenCelium


Presentation title: The API integration hub for seamless data exchange between your tools

Franziska Sobe
IT consultant
TRIOLOGY GmbH


Lecture title: Double or nothing: clever use of incident and problem management

Olaf Soll
Manager ITSM Service Portals
Arvato Systems


Presentation title: Optimized service request and catalog management in a multi-client environment with SAP HANA integration

Stefan Somann
Product Owner IT Service Management
DATEV

Lecture title: ITSM Tool Selection - Gamble or Strategy?

Markus Stollwerk
Senior Consultant
OpenCelium


Presentation title: The API integration hub for seamless data exchange between your tools

Dirk Unteutsch
Configuration & IT-Asset Manager
BITMARCK


Presentation title: Why a central CMDB is important

Peter Witkowski
IT consultant
TRIOLOGY GmbH


Lecture title: Double or nothing: clever use of incident and problem management

Gisela Wollscheid
Head of IT Platform Management
EnBW


Presentation title: "Agile IT Service Management for Platforms at EnBW AG: Challenges and Solutions"

Wolfgang Woocker
Head of Practice - Service Integration
FUJITSU

Lecture title: Success factors and basics for the introduction of IT service management in practice

Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE

Tim Cole
Speaker and author on digitalization
 

Tobias Guenthoer
Senior Vice President IT/CIO
Stada Arzneimittel

Christoph Holz
Speaker AI and digitalization
 

Richard de Hoop
Speaker and author
 

Marco Bichel
Managing Director
SERVIEW 

Byron Nicolaides
CEO and Founder
PeopleCert

Kristin Seyboth
CIO Schwäbisch Hall
 

Michael Kresse
Owner
SERVIEW 

Roy Verdonk
Dance Choreographer