1000+ participants | 60+ speakers | 50+ sponsors
#1 CONGRESS & EXPO
FOR ITSM, ESM,
ITOM & ITAM
May 19 to 23, 2025 Seeheim-Jugenheim
Program & Speakers
The program
Pre-Congress
May 19 to May 20, 2025
- Trainings: 13+ innovative and engaging trainings that will take your knowledge to the next level
- Special event: The SERVIEW Summit25 Come2gether offers a perfect opportunity for all participants to get to know each other in a relaxed and friendly atmosphere. Look forward to refreshing drinks and an inspiring environment that encourages the exchange of ideas and making new contacts.
Congress & Expo
May 21 to May 23, 2025
- Main congress: 60+ speakers present rousing keynotes and captivating specialist lectures - a concentrated load of expert knowledge
- ITSM Tool Meetup "Summit Edition": Experience the best ITSM tools in speed dating format
- Masterclasses: In the 9x 90-minute & exclusive masterclasses you will experience real practical knowledge on specific topics
- Summit-Expo: 40+ renowned exhibitors welcome you to Europe's largest trade fair for ITSM, ESM, ITAM & ITOM.
- Special events: From networking parties and a charity run to the presentation of the BESTEXPERT Award - an unforgettable experience.
The whole program in the SERVIEW Summit app
Get a comprehensive overview of the programme and exhibitors with our Summit app thanks to the interactive hall plan and personalized calendar. Use push notifications for the latest news and highlights so you never miss an important event - all conveniently on your cell phone.
Available soon
Discover the diversity of the SERVIEW Summit
Our tokens not only grant you access to our congress and expo, but also open the doors to exciting & intensive training sessions - depending on the token you have booked. Immerse yourself in a world full of innovation and knowledge exchange and find your personal jackpot!
Networking and more - only with us!
These are the Speakers 2025!
Bernd Rattey
CIO
Deutsche Bahn AG
Stefan Latuski
CIO
Federal Employment Agency
Dr. Eldar Sultanow
IT Strategist
Capgemini
Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE
Ricardo Martinez Benesenes
Program Manager
BarmeniaGothaer
Daniel Dubbel
Agile Transformation & Expert
DB Systel GmbH
Dr. Andreas Friesenhahn
Teamlead Platform Management
EnBW
Monika Hipp
Product Owner - Service Management
Markant Service International GmbH
Ralf Jagow
IT Process Management Expert
VTG
Henning Jansen
Product Owner
DB Systel GmbH
Dirk Unteutsch
Configuration & IT-Asset Manager
BITMARCK
Gisela Wollscheid
Head of IT Platform Management
EnBW
Wolfgang Woocker
Head of Practice - Service Integration
FUJITSU
These were the Keynote Speakers 2024!
Benjamin Beinroth
CIO IT & Processes
Fressnapf Holding SE
Tim Cole
Speaker and author on digitalization
Tobias Guenthoer
Senior Vice President IT/CIO
Stada Arzneimittel
Christoph Holz
Speaker AI and digitalization
Richard de Hoop
Speaker and author
Marco Bichel
Managing Director
SERVIEW
Byron Nicolaides
CEO and Founder
PeopleCert
Kristin Seyboth
CIO Schwäbisch Hall
Michael Kresse
Owner
SERVIEW
Roy Verdonk
Dance Choreographer
These were the speakers in 2024!
Michael Baumann
Consultant & Trainer
SERVIEW
Markus Bause
VP Products
PeopleCert
Kai Becker
Portfolio Owner ITSM
Seibert Media
Nicole Becker
Senior Application Consultant
Hays AG
Steffen Behnke
Head of IT - CIO
Prefere Resins
Katja Bilsing
Consultant & Trainer
SERVIEW
Alexander Bremer
Consultant & Trainer
SERVIEW
Julia Brinkmann
Agile Coach
Commerzbank
Roland Csombai
Business Development & Strategic Accounts
Lomnido
Matthias Dietrich
Head of Sales
OMNINET
Daniel Dubbel
Agile Coach & Consultant
DB-Systel
Benjamin Döll
Managing Director
OMNIVOLUTION
Steven Eck
Group IT Production Director
B&B Hotels
Nils Ehlers
Head of IT
Municipality of Bad Homburg v. d. Höhe
Dominik-Erik Otto
Advisory Solution Consultant
ServiceNow
Samuel Farag
Solutions Consultant
Frends Germany GmbH
Marius Förster
Senior IT Governance Manager
s.Oliver Group
Jochen Geißer
Sales & Key Account Management
PLANTA Project Management Systems
Radu Gheorghiu
Consultant & Trainer
SERVIEW
Sven S. Grünholz
Head of DACH Region
ONEiO Cloud GmbH
Michael Heyn
Head of Consulting
SERVIEW
Axel Himmelreich
Solution Sales Digital Process Solutions
SVA System Vertrieb Alexander
Björn Hinrichs
Head of Upskilling
SERVIEW
Andy Hoegner
Solution Architect Service Management Solutions
SVA System Vertrieb Alexander
Stefan Hornik
IT Service Manager CIO Office Group IT
Dussmann Group
Alexandra Hänig
Head of IT Multi Project Assurance
DB-Cargo
Sebastian Hübner
Ki Pioneer
Andreas Imiela
Director End User Computing
GISA GmbH
Oliver Imm
Consultant & Trainer
SERVIEW
Ralf Jagow
IT Process Management Expert
VTG
Henning Jansen
Product Owner HOUSE OF MOBILE
DB-Systel
Harald Kluge
Consultant & Trainer
SERVIEW
Robert Kreher
Head of Solution Consulting France & DACH
OpenText
Andrea Kremer
Consultant & Trainer
SERVIEW
Wolfgang Krüger
Consultant & Trainer
SERVIEW
Erik Kurths
Consultant & Trainer
SERVIEW
Marcus Küppers
Senior Solution Engineer Jira Service Management
Atlassian
Christian Lehmann
Consultant & Trainer
SERVIEW
Andreas Lehnert
Managing Director
UnitedCreation
Sebastian Lendl
Consultant & Trainer
SERVIEW
Fabian Lenz
UX / UI Lead, Usability Engineer
HUK-COBURG
Carmen Listl
Expert Digitalization Production
BMW Group
Tobias Maiwald
Senior Transformation Manager
s.Oliver Group
Thomas Marenich
Consultant & Trainer
SERVIEW
Maximilian Mörtl
Team Leader Processes Service Management
Consulting4IT
Stephan Müllenbach
Business Development Mgr. FinOps
SVA System Vertrieb Alexander
Roland Pfenninger
Team Leader IT Service Management
Zurich Airport
Peter Pinzer
Enterprise IT architect
DATEV
Vera Rauch
UX Professional
HUK-COBURG
Francesco Lo Russo
Consultant Service Management
Consulting4IT
Gianmarco Rubino
Managing Director
HaloITSM
Niklas Rößler
Business Development ESM
Bechtle Hamburg
Dr.-Ing. Miriam Sasse
Lead Agile Transformation
S&N Group
Alexander Schlegel
Global Team Lead Project Mgmt.
Vitesco Technologies IT
Andreas Schmid
Director, Sales Engineering
Ivanti Germany
Ekkehard Schmider
Customer Engagement Executive
Company QAWare
Paula Schmidt
ESM Consultant
FUTUREDAT
David Schmitt
Senior Management Consultant & Founder
GentlemenGroup GmbH
Torsten Schneider
Consultant & Trainer
SERVIEW
Karen Schuster
Technology Advocate
SVA System Vertrieb Alexander
Tobias Stender
Head of Competence Center ESM
Bechtle Hamburg
Johannes Stephan
System Engineer
SVA System Vertrieb Alexander
Monika Straßner
Consultant
Lufthansa Industry Solutions
Silke Theison
Member of the Management Board
DCON Software & Service AG
Mohamed Thorand
Agile Coach - Digital Transformation
Commerzbank
Marcus Wagner
Consultant & Trainer
SERVIEW
Noèl Funke
Information Security & Risk Manager
Hackers4Good e.V.
Arne Wollenhaupt
Consultant & Trainer
SERVIEW
Tobias Zafke
Business Director
Lufthansa Industry Solutions